AI Automation Lead - L&D (Remote)

Vietnam · Negotiable

About the Opportunity We are a global technology company engineering scalable digital platforms and high-efficiency operational systems for international markets. Artificial intelligence is an operational default here, not an experimental side project. We are systematically transitioning core business departments toward autonomous AI workflows. Making this real demands someone with technical acumen and strong operational empathy—a specialist who embeds directly into day-to-day functions, pinpoints high-leverage friction points, builds practical automations, and ensures lasting adoption. As the AI Automation Lead , you will embed directly within our Learning & Development (L&D) department. You will analyze end-to-end training, onboarding, and capability-building workflows, identify strategic automation opportunities, take solutions from concept to production, and empower the L&D team to independently operate and scale these systems. Key Responsibilities Lead L&D AI Transformation: Master the Learning & Development function end-to-end—understanding instructional frameworks, talent enablement needs, and underlying business drivers beyond surface workflows. Identify High-ROI Automations: Identify bottlenecks in curriculum delivery, content creation, and training operations; quantify return on investment, and make data-backed business cases for automation projects. End-to-End Delivery: Design, implement, and fine-tune AI systems and automations tailored to real-world L&D requirements. Capability Building & Training: Equip and train the L&D team to comfortably maintain, operate, and build upon automated workflows without ongoing technical dependency. Drive Business Outcomes: Assume total accountability for impact metrics—tracking and reporting hours saved, manual error reduction, and speed gained in learning operations. Standardize Operational Playbooks: Codify successful frameworks, prompts, and architectures into modular playbooks that accelerate rollouts across adjacent talent functions. Risk & Quality Oversight: Establish robust judgment around internal learning data sensitivity, content accuracy, and touchpoints where human facilitation must supersede automation. Strategic Partnership: Work directly alongside the L&D Manager to prioritize automation roadmaps based on overall business impact. Candidate Profile Experience: 4–6+ years in process automation, business process improvement, technology delivery, or systems operations. Hands-on Technical Depth: Demonstrated track record building or deploying practical autonomous AI systems and workflows (beyond basic prompt generation or generic consumer chatbots). Business Acumen: Ability to rapidly comprehend talent enablement workflows, corporate goals, and operational metrics without requiring extensive prior L&D tenure. Change Management: Proven history of driving real user adoption and workflow stickiness, not merely shipping proof-of-concepts. Pragmatic Risk Judgment: Sharp discernment regarding where automation creates genuine value versus where full autonomy introduces operational or quality risks. Cross-Functional Communication: Exceptional ability to translate complex technical concepts into clear business outcomes for non-technical stakeholders. Ownership Mindset: Highly autonomous approach—owning the overall business result, not just executing discrete tasks. Language Proficiency: Strong, professional English communication skills (written and verbal). Working Arrangement Engagement: Full-time, dedicated role. Policy: Concurrent freelance, part-time, or external advisory engagements are strictly not permitted.

A role recruited by TechVibe, a technology recruitment company based in Ho Chi Minh City, Vietnam.

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