AI Automation Lead - C&B (Remote)

Vietnam · Negotiable

About the Opportunity We are a global technology company engineering scalable digital platforms and high-efficiency operational systems for international markets. Artificial intelligence is an operational default here, not an experimental side initiative. We are actively transitioning internal business units toward autonomous AI-driven workflows. To accomplish this, we need individuals with technical depth and operational instincts—specialists who embed directly into core operations, diagnose high-leverage bottlenecks, architect reliable automations, and ensure lasting adoption. As the AI Automation Lead , you will embed directly within our Compensation & Benefits (C&B) department. You will analyze total rewards, payroll operations, and workforce data workflows end-to-end, identify strategic automation opportunities, drive solutions from concept to production, and enable the internal team to operate and expand these capabilities independently. Key Responsibilities Lead C&B AI Transformation: Master the Total Rewards and C&B function end-to-end—understanding compliance rules, compensation structures, and underlying business requirements beyond surface workflows. Identify High-ROI Automations: Pinpoint repetitive friction points, calculate operational return on investment, and build clear business cases for automation initiatives. End-to-End Implementation: Design, deploy, and refine AI and process automation systems tailored specifically to complex C&B and HR operations. Capability Building & Training: Train and empower the C&B team to comfortably manage, monitor, and scale automated workflows on their own. Drive Business Outcomes: Own the impact metrics—measuring success through hours saved, error rate reductions, and operational turnaround speed. Standardize Operational Playbooks: Capture best practices and reusable automation frameworks to accelerate rollouts across adjacent HR workflows. Data Governance & Risk Management: Establish strict guardrails around sensitive employee compensation data, regulatory compliance, and high-stakes decision points where human verification must take precedence. Strategic Collaboration: Partner directly with the C&B Manager to prioritize projects based on measurable business impact and department roadmap. Candidate Profile Experience: 4–6+ years in process automation, business process improvement, technology delivery, or systems operations. Technical Practicality: Real, hands-on experience building or deploying autonomous AI agent systems and practical automations (well beyond basic prompt-wrapping or off-the-shelf chatbots). Business Acumen: Ability to rapidly grasp complex total rewards logic, data pipelines, and organizational priorities without needing extensive prior C&B specialization. Change Management: A documented track record of driving actual user adoption and operational stickiness, not just shipping technical prototypes. Pragmatic Risk Judgment: Sharp discernment regarding where automation creates sustainable value versus where full autonomy introduces unacceptable operational or privacy risks. Cross-Functional Communication: Clear ability to translate technical concepts into business outcomes for operational stakeholders. Ownership Mindset: Proactive, outcome-driven mentality—taking full responsibility for measurable end results rather than individual tickets. Language Proficiency: Fluent, professional English communication skills (written and spoken). Working Arrangement Engagement: Full-time, dedicated role. Policy: Concurrent freelance, part-time, or external advisory engagements are strictly not permitted.

A role recruited by TechVibe, a technology recruitment company based in Ho Chi Minh City, Vietnam.

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